


To learn more on how to cancel your QuickBooks Self-Employed (QBSE) subscription, refer to these articles: Choose either Message an agent or Get a callback.Input again your concern and click I still need a human.In QuickBooks, go to Assistant and type the brief details of your concern.And also discuss further about charges they charge you. I suggest contacting our QuickBooks Technical Team so they can help double check the status of your subscription if its successfully canceled in the system. Let's get you to the right support team that currently handles QuickBooks subscriptions. I understand how it feels when you still been charged by the system after you canceled your account in QBSE. I DO NOT RECOMMEND ANYONE SIGNING UP FOR THIS PRODUCT 'QUICKBOOKS SELF EMPLOYED' OR ANY OTHER OF THEIR PRODUCTS AS THE ACCOUNTS DEPARTMENT CONTINUES TO CHARGE YOUR CREDIT CARD EVEN WHEN YOU CANCEL THE SUBSCRIPTION AND REFUSE TO REFUND WHEN THEY OVERCHARGE YOUR CREDIT CARD. I clicked the link and back to the beginning I go. So going back to the denial email stating, "If you still feel you were wrongly charged, please feel free to visit our online support center at I clicked through all the multiple appropriate links and at the last link, the same form to request a refund opened as well as a feedback survey. On 03 Mar I received an email stating, "We weren’t able to approve your refund for case # 15******93 because your request doesn’t fall within the Terms of Service for cancellation." This was the Feb charge on my credit card.Īnd when I called again, I was told that no person was able to help me with my request and the only help I could receive was another online chat. After filling out the 4 repetitive, individual refund requests, as stated on the form: "Submitting a request does not guarantee that your request or the amount to be refunded will be approved.” and it would take 5-7 business days to review the request. I requested a refund on, for the 4 m of overcharges, and after 1.5 hours of online chats or dept hot potato, I was finally emailed a link to a refund request form. I cancelled my subscription for 'Quickbooks Self Employed' on 9 October,, and again on, and they continued to bill my credit card $11.55/m.
